Booking Policy - Uyuni Viajes

Booking Policy

For Individual Reservations or Groups of Up to 6 People

Making Reservations

Reservations must be made with a minimum of 48 hours in advance of the requested service start date.

Booking Channels:
Website
Phone
WhatsApp
Offices
It is mandatory to provide complete data for each passenger: full name, identification document, and contact details.

Reservation Confirmation

Reservations will be confirmed after receiving payment corresponding to 50% of the total service amount.

Upon payment receipt, a confirmation email or message will be sent with the details of the reserved service.

Payment Policies

The remaining balance must be paid no later than 24 hours before the departure date.

Accepted Payment Methods:

  • Bank transfer (PayPal or WeTravel)
  • Credit or debit card
  • Cash at our offices
  • Cash to the responsible person in La Paz

Cancellations and Refunds

  • More than 7 days in advance: 80% refund of the paid amount
  • Between 7 and 2 days before: 50% refund of the paid amount
  • Less than 48 hours: No refunds will be made
  • Date changes: Subject to availability, minimum 3 days in advance

No-Show

Failure to show up on the service day without prior notice will be considered a cancellation and will not be entitled to a refund.

Documentation

It is the passenger's responsibility to carry the required documentation (ID, passport, visas, or others) for the destination.

Uyuni Viajes is not responsible for the lack of necessary documents.

Responsibilities

We are not responsible for cancellations or modifications to itineraries caused by force majeure, such as weather conditions, strikes, or other official restrictions.

For Groups of 10 or More People

Making Reservations

Reservations for large groups must be made with a minimum of 15 days in advance of the requested service date.

Complete data for each passenger must be provided, including full name, identification document, and contact details.

Payment Schedule

For large group reservations, the payment schedule is divided into three parts:

1
25% of total amount - At the time of making the reservation
2
25% of total amount - 30 days before the service date
3
Remaining 50% - 15 days before the departure date

Payments can be made through bank transfer, credit or debit card, or cash at our offices.

Cancellations and Refunds

  • More than 30 days in advance: 80% refund of the paid amount
  • Between 30 and 15 days before: 50% refund of the total value
  • Less than 7 days: No refunds will be made
  • Reservation changes: Subject to availability, minimum 10 days in advance

No-Show

In case of no-show on the service day without prior notice, the reservation will be considered canceled and there will be no right to a refund.

Documentation

It is the group's obligation to carry all required documentation (ID, passports, visas, etc.) for the destination.

Uyuni Viajes is not responsible for the lack of necessary documents.

Responsibilities

Uyuni Viajes acts as an intermediary between service providers and clients.

We do not assume responsibility for cancellations or changes to itineraries due to force majeure conditions such as weather conditions, strikes, or other governmental restrictions.

Group Policy

Special Offer!

For group reservations of 15 people or more, Uyuni Viajes offers one passenger free of additional cost.

This promotion is valid only for group reservations made in a single transaction and under the same service conditions.

Contact Information

To make reservations or inquiries, contact us through our official channels

Email
Phone
WhatsApp
Offices

Reservar:

Precio base por persona: US$

Tarifas por grupo: